I applied for a Senior Business Analyst – Solution Architect role advertised by Loyal Retainers in September 2016. I found the recruitment process a positive one where I was well briefed on the role and the expectations of the hiring company. I felt I had a good relationship with the recruiter at Loyal Retainers who treated me as an individual who listened and took time to understand what skills I had to offer. They did a good job of informing me of progress of my application. I also appreciated the honest feedback given to me when I was faced with the difficult position of whether to decline a good offer with another company in favour of seeing if I were successful with the application with Loyal Retainers as I preferred this role more. In the end I was advised to accept my offer with another company as there were stronger candidates going for the role.